Amazon IT Support Associate reviews

3.3

62% would recommend to a friend

(228 total reviews)
avatar

Andrew Jassy

30% approve of CEO

48% positive business outlook

IT Support Associate employees have rated Amazon with 3.3 out of 5 stars, based on 228 company reviews on Glassdoor. This indicates that most IT Support Associate professionals have a good working experience there. Amazon is rated in line with the average (within 1 standard deviation) by IT Support Associate professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

228 reviews
3.0
Aug 12, 2024
Recommend
CEO approval
Business Outlook

Pros

Great Benefits Decent Hours Work/Life Balance is good. Amazon pays for college and other career advancement opportunites

Cons

Certain Positions are getting phased out. Pay is not equivalent to experience. Promotions requirements are not communicated well.

5.0
Aug 2, 2024
Recommend
CEO approval
Business Outlook

Pros

A very positive environment. You will get to work with amazing professionals with multiple backgrounds and cultures.

Cons

Very difficult to elevate between roles if you started at a lower lever. Eg level 3 can’t apply to level 4 roles which makes it hard to grow and elevate.

Viewing 40 - 42 of 228 Reviews

Glassdoor has 251,476 Amazon reviews submitted anonymously by Amazon employees. Read employee reviews and ratings on Glassdoor to decide if Amazon is right for you.