Amazon IT Support Associate reviews

3.3

62% would recommend to a friend

(228 total reviews)
avatar

Andrew Jassy

30% approve of CEO

48% positive business outlook

IT Support Associate employees have rated Amazon with 3.3 out of 5 stars, based on 228 company reviews on Glassdoor. This indicates that most IT Support Associate professionals have a good working experience there. Amazon is rated in line with the average (within 1 standard deviation) by IT Support Associate professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

228 reviews
4.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Insurance and benefits are worth staying for. Job is very easy if you can pick up concepts and new things fast.

Cons

As an L3, there are no stocks/bonuses for this role. You do not get yearly tenure bonuses either; raises are strictly performance based each year. Lots of technicalities and bureaucracy internally as to who gets better raises or not. Promotion in

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