Amazon IT Support Associate reviews

3.3

62% would recommend to a friend

(228 total reviews)
avatar

Andrew Jassy

30% approve of CEO

48% positive business outlook

IT Support Associate employees have rated Amazon with 3.3 out of 5 stars, based on 228 company reviews on Glassdoor. This indicates that most IT Support Associate professionals have a good working experience there. Amazon is rated in line with the average (within 1 standard deviation) by IT Support Associate professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

228 reviews
2.0
Oct 28, 2025

Review

Recommend
CEO approval
Business Outlook

Pros

Coworkes are awesome, they make the place better overall.

Cons

Massive layoffs every year. Hard to grow as they lock you into your "L" ranking.

4.0
Oct 14, 2025
Recommend
CEO approval
Business Outlook

Pros

Good benefits Great experience Lots of experience

Cons

Reorganization too often Constant expectation changes due to frequency changes in management

3.0
Sep 24, 2025

Amazon

Recommend
CEO approval
Business Outlook

Pros

Good benefits and learning opportunities.

Cons

Schedule, pay level, career advancement takes awhile

Viewing 13 - 15 of 228 Reviews

Glassdoor has 251,317 Amazon reviews submitted anonymously by Amazon employees. Read employee reviews and ratings on Glassdoor to decide if Amazon is right for you.