Amazon IT Support Associate reviews

3.3

62% would recommend to a friend

(228 total reviews)
avatar

Andrew Jassy

30% approve of CEO

48% positive business outlook

IT Support Associate employees have rated Amazon with 3.3 out of 5 stars, based on 228 company reviews on Glassdoor. This indicates that most IT Support Associate professionals have a good working experience there. Amazon is rated in line with the average (within 1 standard deviation) by IT Support Associate professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

228 reviews
3.0
Nov 12, 2025
Recommend
CEO approval
Business Outlook

Pros

Great opportunity! Focus on your why. Take advantage of resources and opportunities. Very competitive environment.

Cons

Pay is below average. Little to no overtime for tech roles. You can only be promoted into higher roles.

Viewing 10 - 12 of 228 Reviews

Glassdoor has 251,317 Amazon reviews submitted anonymously by Amazon employees. Read employee reviews and ratings on Glassdoor to decide if Amazon is right for you.