Amazon IT Support Associate reviews

3.3

62% would recommend to a friend

(228 total reviews)
avatar

Andrew Jassy

30% approve of CEO

48% positive business outlook

IT Support Associate employees have rated Amazon with 3.3 out of 5 stars, based on 228 company reviews on Glassdoor. This indicates that most IT Support Associate professionals have a good working experience there. Amazon is rated in line with the average (within 1 standard deviation) by IT Support Associate professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

228 reviews
3.0
Mar 17, 2022
Recommend
CEO approval
Business Outlook

Pros

Good for experience, salary is above english teaching. Work with the latest technologies

Cons

Very very hit or miss management. All the senior managers in my team quit within 1 year of me quitting. hard to move teams or get a promotion.

5.0
Mar 17, 2022

No complaints

Recommend
CEO approval
Business Outlook

Pros

-Management is super helpful, kind, and encourages everyone to ask questions and talk -Such a diverse group of people -Fairly paid -Great team

Cons

-I don't have any complaints yet

2.0
Mar 11, 2022

Good job for entry level.

Recommend
CEO approval
Business Outlook

Pros

No micromanaging. Free to use your PTO whenever you like, by minutes if you want. Tuition assist up to $5200 annually - 100% up to cap. Automation for IT systems and tasks. LinkedIn Learning free. $100 annually towards Amazon Prime.

Cons

No stocks, RSUs for this position and below - L3. Your office will be a wire partitions cage in the middle of the production floor - gets noisy because of production conveyors everywhere. Must wear safety vest all the time. Miscommunication is worse than anywhere I have worked at. You won’t work Mon-Fri 8-5. Either work Sat or Sun. Early mornings or evenings.

Viewing 178 - 180 of 228 Reviews

Glassdoor has 251,476 Amazon reviews submitted anonymously by Amazon employees. Read employee reviews and ratings on Glassdoor to decide if Amazon is right for you.