Amazon IT Support Associate reviews

3.3

62% would recommend to a friend

(228 total reviews)
avatar

Andrew Jassy

30% approve of CEO

48% positive business outlook

IT Support Associate employees have rated Amazon with 3.3 out of 5 stars, based on 228 company reviews on Glassdoor. This indicates that most IT Support Associate professionals have a good working experience there. Amazon is rated in line with the average (within 1 standard deviation) by IT Support Associate professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

228 reviews
2.0
Jul 16, 2025

The pay is good

Recommend
CEO approval
Business Outlook

Pros

The pay is good Remote work for the position is a plus

Cons

Managers are not IT oriented. Starting as an L3 is is difficult to get to L4

1.0
Jun 25, 2025

Exprience

Recommend
CEO approval
Business Outlook

Pros

At this moment the only pro would the Remote enviroment the past 3 years

Cons

Making it extremely hard to promote, low pay, not infor career opportunities

2.0
May 24, 2025

Job Sucks

Recommend
CEO approval
Business Outlook

Pros

Maybe the benefits as you start getting benefit from day 1

Cons

Everything, the shift changes and the warehouse work environment is just horrible

Viewing 25 - 27 of 228 Reviews

Glassdoor has 251,364 Amazon reviews submitted anonymously by Amazon employees. Read employee reviews and ratings on Glassdoor to decide if Amazon is right for you.