Amazon IT Support Engineer reviews

3.7

64% would recommend to a friend

(296 total reviews)
avatar

Andrew Jassy

63% approve of CEO

69% positive business outlook

IT Support Engineer employees have rated Amazon with 3.7 out of 5 stars, based on 296 company reviews on Glassdoor. This indicates that most IT Support Engineer professionals have a good working experience there. Amazon is rated in line with the average (within 1 standard deviation) by IT Support Engineer professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

296 reviews
4.0
Sep 16, 2025
Recommend
CEO approval
Business Outlook

Pros

Able to work with multiple teams and touch different technologies. Fast pace, able to travel to different sites to support projects.

Cons

Can be overwhelming at times Oncall support Promotion process is grueling

1.0
Sep 11, 2025
Recommend
CEO approval
Business Outlook

Pros

Exposure to technology Paid training

Cons

Toxic culture. Competitive environment Low raises. No work from home. Bad management. Micro management. Working with Ops is hell.

Viewing 19 - 21 of 296 Reviews

Glassdoor has 251,499 Amazon reviews submitted anonymously by Amazon employees. Read employee reviews and ratings on Glassdoor to decide if Amazon is right for you.