Amazon Customer Service (CSR) reviews

3.8

72% would recommend to a friend

(3,780 total reviews)
avatar

Andrew Jassy

62% approve of CEO

62% positive business outlook

Customer Service (CSR) employees have rated Amazon with 3.8 out of 5 stars, based on 3,780 company reviews on Glassdoor. This indicates that most Customer Service (CSR) professionals have a good working experience there. Amazon is rated in line with the average (within 1 standard deviation) by Customer Service (CSR) professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

4K reviews
5.0
Apr 25, 2016
Recommend
CEO approval
Business Outlook

Pros

Great people. Very helpful. Easy work.

Cons

Scheduling isn't all that great you don't get to pick but that's how it is with a lot of jobs

Viewing 3724 - 3726 of 3,780 Reviews

Glassdoor has 251,500 Amazon reviews submitted anonymously by Amazon employees. Read employee reviews and ratings on Glassdoor to decide if Amazon is right for you.