Amazon Customer Service Representative CSR reviews

3.6

72% would recommend to a friend

(267 total reviews)
avatar

Andrew Jassy

69% approve of CEO

73% positive business outlook

Customer Service Representative (CSR) employees have rated Amazon with 3.6 out of 5 stars, based on 267 company reviews on Glassdoor. This indicates that most Customer Service Representative (CSR) professionals have a good working experience there. Amazon is rated in line with the average (within 1 standard deviation) by Customer Service Representative (CSR) professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

267 reviews
2.0
Sep 30, 2024
Recommend
CEO approval
Business Outlook

Pros

Benefits are ok offering flexibility at times

Cons

Pay is not good and advancement seems impossible although they will allow you to apply and take on acting positions for .50 more but usually not selected when going for permanent after proving competence in the position

Viewing 46 - 48 of 267 Reviews

Glassdoor has 251,149 Amazon reviews submitted anonymously by Amazon employees. Read employee reviews and ratings on Glassdoor to decide if Amazon is right for you.