Amazon Senior Operations Manager reviews

3.4

55% would recommend to a friend

(248 total reviews)
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Andrew Jassy

36% approve of CEO

75% positive business outlook

Senior Manager, Operations employees have rated Amazon with 3.4 out of 5 stars, based on 248 company reviews on Glassdoor. This indicates that most Senior Manager, Operations professionals have a good working experience there. Amazon is rated in line with the average (within 1 standard deviation) by Senior Manager, Operations professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

248 reviews
3.0
Jul 10, 2023

NA

Recommend
CEO approval
Business Outlook

Pros

major world wide company. You can move up in the company.

Cons

shift change frequently, location changes as well

3.0
Jun 19, 2023
Recommend
CEO approval
Business Outlook

Pros

Pay/Benefits. Benefits are some of the best in any industry Challenging work environment. Continuous Improvement Ideas and projects are encouraged. You will work with smart people. Your experience at Amazon translates well to other industries and companies.

Cons

As an Sr. Leader, you are never off. The job is 364 days a year. 24/7. Only exception is if you are out of cell phone range and or wi-fi Too many silos. Sr. Operators are held accountable for the results of stakeholders yet there is no direct reporting relationship. Competing agendas from these stakeholders Gaps in leadership coverage take far too long to find a solve. The unintended consequence of the company's very generous leave policy is that locations are left void of leadership coverage for months on end and are just expected to "absorb" the gap. At one point my site had up to 1/2 of it's leaders on leave. Manager burnout based on location. Some locations are very busy, managers end up working 12 hour shifts 4 days per week while others work 8-10 hours per day at 40 hours per week. All are compensated the same. The organization has been slow to react to this call out even tho they have been aware of this for 2 years.

4.0
Jun 16, 2023

Work Life Balance

Recommend
CEO approval
Business Outlook

Pros

The pay is generally very competitive with room to promote. Most senior leadership live for values. Easy to spot bad apples by tough to avoid them.

Cons

Pressure to perform and politics weigh heavy on everybody which brings a cloud over the organization.

Viewing 67 - 69 of 248 Reviews

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