Amazon CSA - Customer Service Associate reviews

3.6

59% would recommend to a friend

(1,214 total reviews)
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Andrew Jassy

64% approve of CEO

58% positive business outlook

Customer Service Associate (CSA) employees have rated Amazon with 3.6 out of 5 stars, based on 1,214 company reviews on Glassdoor. This indicates that most Customer Service Associate (CSA) professionals have a good working experience there. Amazon is rated in line with the average (within 1 standard deviation) by Customer Service Associate (CSA) professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

1K reviews
5.0
Dec 19, 2024

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Recommend
CEO approval
Business Outlook

Pros

I loved the work culture

Cons

For me there were no cons

4.0
Dec 11, 2024
Recommend
CEO approval
Business Outlook

Pros

Great Work environment and good pay.

Cons

I disliked the long 10 hour shifts but it was enjoyable if you have great management.

Viewing 73 - 75 of 1,214 Reviews

Glassdoor has 251,317 Amazon reviews submitted anonymously by Amazon employees. Read employee reviews and ratings on Glassdoor to decide if Amazon is right for you.