Amazon CSA - Customer Service Associate reviews

3.6

59% would recommend to a friend

(1,214 total reviews)
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Andrew Jassy

64% approve of CEO

58% positive business outlook

Customer Service Associate (CSA) employees have rated Amazon with 3.6 out of 5 stars, based on 1,214 company reviews on Glassdoor. This indicates that most Customer Service Associate (CSA) professionals have a good working experience there. Amazon is rated in line with the average (within 1 standard deviation) by Customer Service Associate (CSA) professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

1K reviews
4.0
Oct 28, 2024
Recommend
CEO approval
Business Outlook

Pros

Good salary and work culture

Cons

Contract period so not suitable

5.0
Oct 22, 2024
Recommend
CEO approval
Business Outlook

Pros

Remote and I pick my own hours

Cons

No downside, sometimes it is tough working a full-time job and a part-time job, but that isn't Amazon's issue.

Viewing 79 - 81 of 1,214 Reviews

Glassdoor has 251,317 Amazon reviews submitted anonymously by Amazon employees. Read employee reviews and ratings on Glassdoor to decide if Amazon is right for you.