Amazon CSA - Customer Service Associate reviews

3.6

59% would recommend to a friend

(1,214 total reviews)
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Andrew Jassy

64% approve of CEO

58% positive business outlook

Customer Service Associate (CSA) employees have rated Amazon with 3.6 out of 5 stars, based on 1,214 company reviews on Glassdoor. This indicates that most Customer Service Associate (CSA) professionals have a good working experience there. Amazon is rated in line with the average (within 1 standard deviation) by Customer Service Associate (CSA) professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

1K reviews
4.0
Oct 8, 2024
Recommend
CEO approval
Business Outlook

Pros

Work environment is great and benefits too.

Cons

You might see slow career growth

4.0
Oct 8, 2024
Recommend
CEO approval
Business Outlook

Pros

Environment was good till 2021, not sure about now

Cons

Too much focus on number lately

Viewing 85 - 87 of 1,214 Reviews

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