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      Amazon

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      Amazon Senior Operations Manager reviews

      3.4

      55% would recommend to a friend

      (248 total reviews)
      avatar

      Andrew Jassy

      36% approve of CEO

      75% positive business outlook

      Ratings by demographic groups

      Senior Manager, Operations employees have rated Amazon with 3.4 out of 5 stars, based on 248 company reviews on Glassdoor. This indicates that most Senior Manager, Operations professionals have a good working experience there. Amazon is rated in line with the average (within 1 standard deviation) by Senior Manager, Operations professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

      Reviews by job title

      248 reviews
      5.0
      Nov 18, 2022

      I love it

      Senior operations manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Hard work and long hours but you are building a skill set for life.

      Cons

      Always connected 7 days a week. Hard work life balance

      4.0
      Nov 16, 2022

      Work Hard and Have Fun

      Senior operations manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Frequent promotion opportunities - Great for new leaders, Amazon is a leadership boot camp especially at the AM level

      Cons

      - Work load is extensive in Operations with additional campaigns continuously being piles on - There is a lot of corporate support, but rarely do they support FC needs which compounds the burden for the Senior level Operations teams.

      1.0
      Oct 28, 2022

      Senior "No Boundaries" Operations Manager

      Senior operations manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      If you enjoy competitive environments this is the place/role for you. There is always a metric to tackle, a new manager to develop, a performance plan to audit, and a "I gotcha" callout on Regional calls. You will not get bored here and you will never feel like you completely nailed it and that is by design.

      Cons

      You are responsible for a 24 hours operation. On average I received 5-7 calls after 8 pm and worked every 3 hours on the weekends. There is minimal support from the process engineering/corporate/training teams meaning that you not only oversee the People management of a large business but you have to be incredibly keen on systems and processes to identify and escalate solves your team is experiencing. This role wears many hats. You are responsible for everything negative that happens. Inevitably anything positive your team has achieved will be quickly forgotten or downplayed by the Region powers that be as not good enough.

      Viewing 85 - 87 of 248 Reviews
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      Glassdoor has 251,263 Amazon reviews submitted anonymously by Amazon employees. Read employee reviews and ratings on Glassdoor to decide if Amazon is right for you.