Amazon CSA - Customer Service Associate reviews

3.6

59% would recommend to a friend

(1,214 total reviews)
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Andrew Jassy

64% approve of CEO

58% positive business outlook

Customer Service Associate (CSA) employees have rated Amazon with 3.6 out of 5 stars, based on 1,214 company reviews on Glassdoor. This indicates that most Customer Service Associate (CSA) professionals have a good working experience there. Amazon is rated in line with the average (within 1 standard deviation) by Customer Service Associate (CSA) professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

1K reviews
3.0
Jul 11, 2024

Good

Recommend
CEO approval
Business Outlook

Pros

Good for your first job

Cons

Limited growth in the company. You will always stay a CSA.

5.0
Jul 9, 2024
Recommend
CEO approval
Business Outlook

Pros

Loved working with Amazon for more than 7 years. Friendly managers, co-workers and environment.

Cons

In my service with Amazon, I didnt find any.

Viewing 109 - 111 of 1,214 Reviews

Glassdoor has 251,406 Amazon reviews submitted anonymously by Amazon employees. Read employee reviews and ratings on Glassdoor to decide if Amazon is right for you.