Amazon CSA - Customer Service Associate reviews

3.6

59% would recommend to a friend

(1,214 total reviews)
avatar

Andrew Jassy

64% approve of CEO

58% positive business outlook

Customer Service Associate (CSA) employees have rated Amazon with 3.6 out of 5 stars, based on 1,214 company reviews on Glassdoor. This indicates that most Customer Service Associate (CSA) professionals have a good working experience there. Amazon is rated in line with the average (within 1 standard deviation) by Customer Service Associate (CSA) professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

1K reviews
5.0
Feb 19, 2018

Excellent

Recommend
CEO approval
Business Outlook

Pros

Good work life balance can be achieved

Cons

Less growth opportunities in this company

5.0
Feb 16, 2018

Great culture

Recommend
CEO approval
Business Outlook

Pros

Good work culture and management.

Cons

Nothing to share as an employee.

4.0
Feb 12, 2018

Review on employment and work culture

Recommend
CEO approval
Business Outlook

Pros

The work culture is nice and there is no harassment from superiors and no work pressure

Cons

job consistency depending on only feed back

Viewing 1111 - 1113 of 1,214 Reviews

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