Amazon CSA - Customer Service Associate reviews

3.6

59% would recommend to a friend

(1,214 total reviews)
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Andrew Jassy

64% approve of CEO

58% positive business outlook

Customer Service Associate (CSA) employees have rated Amazon with 3.6 out of 5 stars, based on 1,214 company reviews on Glassdoor. This indicates that most Customer Service Associate (CSA) professionals have a good working experience there. Amazon is rated in line with the average (within 1 standard deviation) by Customer Service Associate (CSA) professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

1K reviews
4.0
May 13, 2024
Recommend
CEO approval
Business Outlook

Pros

Customer Interaction, Diverse Work Environment, Global Reach

Cons

High-pressure environment, Possibility of repetitive tasks, Continuous performance metrics monitoring, Limited autonomy in decision-making

Viewing 127 - 129 of 1,214 Reviews

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