Question 1

Is Amazon a good company to work for as a Customer Service Representative CSR?

Accepted Answer

Customer Service Representative CSR professionals working at Amazon have rated their employer with 3.6 out of 5 stars in 267 Glassdoor reviews. This is a higher than average score with the overall rating of Amazon employees being 3.5 out of 5 stars. Search open Customer Service Representative CSR Jobs at Amazon now and start preparing for your job interview by browsing frequently asked Customer Service Representative CSR interview questions at Amazon.

Question 2

Does Amazon pay Customer Service Representative CSR employees well?

Accepted Answer

Customer Service Representative CSR professionals rate their compensation and benefits at Amazon with 3.7 out of 5 stars based on 267 anonymously submitted employee reviews. This is equal to the company average rating for salary and benefits. Find out more about Customer Service Representative CSR salaries at Amazon.

Question 3

How happy are Customer Service Representative CSR professionals working at Amazon?

Accepted Answer

72% of Customer Service Representative CSR employees at Amazon would recommend their employer to a friend. This rating has increased by 12% in the past 12 months. Customer Service Representative CSR professionals have also rated Amazon with a 3.3 rating for work-life-balance, 4.0 rating for diversity and inclusion, 3.7 rating for culture and values and 3.5 rating for career opportunities.

Question 4

What are the top reviewed jobs at Amazon?

Accepted Answer

Warehouse Associate (11108), Warehouse Worker (6907), Associate (6207), Software Engineer (6149), Area Manager (5686), Software Development Engineer (SDE) (3503), Fulfillment Associate (3405), Software Development Engineer (3174), Customer Service Representative (3042), Program Manager (2475), Operations Manager (2293), Customer Service Associate (2215), Sortation Associate (1865), Manager (1454), Process Assistant (1422)

Question 5

What are the pros of working at Amazon according to real employee reviews?

Accepted Answer

"Pay is good but not worth the asks made from IT and how they are treated" ((in 19402 reviews)); "Their health benefits is good and their career choice is helpful to start a new career" ((in 13179 reviews)); "A lot of information that is useful and great people to go to when you need something" ((in 7769 reviews)); "The pay: the base salary is good and the sign on bonus was great." ((in 5768 reviews)); "The work culture is good and I never felt that I was new in the company" ((in 4816 reviews))

Question 6

What are the cons of working at Amazon according to real employee reviews?

Accepted Answer

"You do work bloody hard and very long hours so there is no work life balance" ((in 10111 reviews)); "You work long hours and not as many breaks as you would like or need at times" ((in 7062 reviews)); "Poor management and it's difficult to get a hold of someone when there's a problem that needs fixing." ((in 6647 reviews)); "There are also bad managers that are rude and do not care about the feelings of their associates." ((in 5201 reviews)); "The company advertises peak season as the long hours and hard push but it really happens routinely throughout the year." ((in 2403 reviews))

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