Amazon Senior Operations Manager reviews

3.4

55% would recommend to a friend

(248 total reviews)
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Andrew Jassy

36% approve of CEO

75% positive business outlook

Senior Manager, Operations employees have rated Amazon with 3.4 out of 5 stars, based on 248 company reviews on Glassdoor. This indicates that most Senior Manager, Operations professionals have a good working experience there. Amazon is rated in line with the average (within 1 standard deviation) by Senior Manager, Operations professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

248 reviews
5.0
Oct 3, 2017

Operations

Recommend
CEO approval
Business Outlook

Pros

Great level of ownership given to leaders and best in the class platform to be innovative. You can be part of customer's shopping life by making their experience simple

Cons

Measure and track performance

5.0
Sep 19, 2017
Recommend
CEO approval
Business Outlook

Pros

The continuous growth and development of this company, and its diversity, means there really is opportunity to develop yourself and build a career that truly is limitless. The company as a whole really does focus on caring and looking after everyone through a true Safety first approach, and wants to ensure we have fun, especially at our busiest times of the year. This gives rise to a true community feel within the company in which everyone is approachable. If your own core values align with foundation of the company culture and direction, this really does become an addictive and enjoyable place to work, and you become proud of the Amazonian DNA that defines you as a leader in the company, at every level!

Cons

A company that progresses and grows this quick means you are continuously learning, and staying ahead of the curve means hard work and dedication, as well as key time management, whilst not necessarily a Con for most, it does lead to a relentless challenge and you need to be intrinsically motivated for this environment, be able to identify and recognize your own successes with a desire and passion for what truly makes this company tick. You manage your own work life balance, if you don't, you run the risk of self-burnout so make sure your time management is to a high standard!

5.0
Sep 18, 2017
Recommend
CEO approval
Business Outlook

Pros

I have worked for Amazon in operations for nearly 7 years and while it has not always been easy, it has been an overall great experience and I would strongly recommend it to anyone who is willing to put in the effort. Amazon managers work hard and are held to high expectations which simply is not for everyone. For me personally, I have loved being surrounded by highly intelligent people who have a great work ethic and who care passionately about taking care of customers and contributing to the success of the organization so I actually prefer the fact that we demand a lot of managers and in doing so we end up with very high quality managers. One of the best things about the company is how empowered managers are to make a difference and have an enormous impact. Overall it's hard to beat Amazon in terms of a fun company to work for that will push you to grow and provide you with awesome opportunities. Anyone who can get through the tough hiring process is crazy not to take a job with Amazon as long as you're willing to work and not simply looking for an easy paycheck.

Cons

The work life balance can be challenging at times but to some degree it can come down to how you, as an individual, manage yourself. Sprint when you have to (peak) but catch your breath (use your paid time off) when you can. The only other con is that there are a large number of very weak people leaders in the company (super smart but terrible with people) and there are so many of them in senior positions that it is a self propagating issue since they do not understand their own shortcomings and the danger of continuing to hire/promote other people like themselves. That being said, there has been some notable improvement in recent years and I'm happy to say that I've crossed paths with some exceptional leaders in senior positions recently.

Viewing 232 - 234 of 248 Reviews

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