Amazon VCS Customer Service Associate reviews

3.7

68% would recommend to a friend

(201 total reviews)
avatar

Andrew Jassy

65% approve of CEO

57% positive business outlook

VCS Customer Service Associate employees have rated Amazon with 3.7 out of 5 stars, based on 201 company reviews on Glassdoor. This indicates that most VCS Customer Service Associate professionals have a good working experience there. Amazon is rated in line with the average (within 1 standard deviation) by VCS Customer Service Associate professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

201 reviews
4.0
Jun 15, 2019

Very Flexible Schedule

Recommend
CEO approval
Business Outlook

Pros

Flexible Schedule, Work from home,

Cons

Standard Call Center KPI's and Expectations

1.0
May 15, 2019
Recommend
CEO approval
Business Outlook

Pros

The pay is good. Weekly pay. Work from home.

Cons

Supervisors don't care about u. Other employees with bad attitudes. It's all about numbers with Amazon if u don't make quota then u get wrote up. After a while they will just terminate you.

5.0
Apr 9, 2019

A People's Company

Recommend
CEO approval
Business Outlook

Pros

They treat you like a person and not another computer. There are several opportunities to improve and grow within the company.

Cons

The flexibility of the schedules.

Viewing 190 - 192 of 201 Reviews

Glassdoor has 251,140 Amazon reviews submitted anonymously by Amazon employees. Read employee reviews and ratings on Glassdoor to decide if Amazon is right for you.