Amazon Virtual Customer Service Representative reviews

3.6

63% would recommend to a friend

(213 total reviews)
avatar

Andrew Jassy

72% approve of CEO

53% positive business outlook

Virtual Customer Service Representative employees have rated Amazon with 3.6 out of 5 stars, based on 213 company reviews on Glassdoor. This indicates that most Virtual Customer Service Representative professionals have a good working experience there. Amazon is rated in line with the average (within 1 standard deviation) by Virtual Customer Service Representative professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

213 reviews
5.0
Jul 29, 2023

Good place to build career

Recommend
CEO approval
Business Outlook

Pros

Everyone is very supportive and reachable, Provides options to build career further

Cons

They keep switching your skills

4.0
Jul 7, 2023
Recommend
CEO approval
Business Outlook

Pros

They let you mind your own business as long as you perform. No calls post or before your shift. Overtime payment is attractive.

Cons

Changes happen quite often with litte to no prior notice.

Viewing 55 - 57 of 213 Reviews

Glassdoor has 251,500 Amazon reviews submitted anonymously by Amazon employees. Read employee reviews and ratings on Glassdoor to decide if Amazon is right for you.