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Amazon Web Services

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Amazon Web Services Technical Customer Service Associate (TCSA) reviews

3.9

59% would recommend to a friend

(77 total reviews)
avatar

Matt Garman

64% approve of CEO

60% positive business outlook

Technical Customer Service Associate (TCSA) employees have rated Amazon Web Services with 3.9 out of 5 stars, based on 77 company reviews on Glassdoor. This indicates that most Technical Customer Service Associate (TCSA) professionals have a good working experience there. Amazon Web Services is rated in line with the average (within 1 standard deviation) by Technical Customer Service Associate (TCSA) professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

77 reviews
3.0
Jul 28, 2025
Recommend
CEO approval
Business Outlook

Pros

- Remote work when working in customer support - Medical Aid - Group Scheme - Portion of internet expenses reimbursed - Amazing leadership from direct TMs to Regional Leaders - Leadership is fair and listens

Cons

- Very fast paced - Workload can lead to burnout; Be very cognisant of this especially during - Pay could be better - Promotion can be difficult due to almost getting there and goal posts can change again. Everyday is Day One

Viewing 10 - 12 of 77 Reviews

Glassdoor has 16,923 Amazon Web Services reviews submitted anonymously by Amazon Web Services employees. Read employee reviews and ratings on Glassdoor to decide if Amazon Web Services is right for you.