Is American Express a good company to work for as a Program Manager?

Program Manager professionals working at American Express have rated their employer with 3.9 out of 5 stars in 49 Glassdoor reviews. This is a lower than average score with the overall rating of American Express employees being 4.1 out of 5 stars. Search open Program Manager Jobs at American Express now and start preparing for your job interview by browsing frequently asked Program Manager interview questions at American Express .

Does American Express pay Program Manager employees well?

Program Manager professionals rate their compensation and benefits at American Express with 3.8 out of 5 stars based on 49 anonymously submitted employee reviews. This is 2.6% worse than the company average rating for salary and benefits. Find out more about Program Manager salaries at American Express.

How happy are Program Manager professionals working at American Express?

46% of Program Manager employees at American Express would recommend their employer to a friend. This rating has decreased by 35% in the past 12 months. Program Manager professionals have also rated American Express with a 4.4 rating for work-life-balance, 3.7 rating for diversity and inclusion, 3.4 rating for culture and values and 3.0 rating for career opportunities.

What are the top reviewed jobs at American Express?

Analyst (565) , Manager (540) , Software Engineer (504) , Director (491) , Business Analyst (438) , Customer Care Professional (437) , Customer Service Representative (415) , Senior Manager (390) , Senior Analyst (291) , Travel Consultant (288) , Assistant Manager (221) , Project Manager (219) , Team Leader (189) , Product Manager (179) , Financial Analyst (155)

What are the pros of working at American Express according to real employee reviews?

"There are always people and teams you can get along with and have a good work/life balance." ((in 2652 reviews)); "Great culture; will to win; fast paced; innovative; focus on quality and customer service" ((in 1621 reviews)); "The benefits are great and the array of what you are eligible for is impressive." ((in 1566 reviews)); "Most of the people are great; I built great friendships with a lot of the people there." ((in 997 reviews)); "Pay was good and laid back work" ((in 762 reviews))

What are the cons of working at American Express according to real employee reviews?

"Base salary was low but once commission kicked in it was well worth the wait." ((in 482 reviews)); "Poor management team leads will overlook blatant collection law violations to achieve their teams numbers even to the point of lying to their card members" ((in 434 reviews)); "So if your team manager is good then you are good and if you get a bad manager then life is hell." ((in 210 reviews)); "Limited growth opportunities and learning" ((in 119 reviews)); "too much office politics leads to too many incompetent employees that bypass company policies." ((in 89 reviews))

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American Express Program Manager reviews

3.9

46% would recommend to a friend

(49 total reviews)

Stephen J Squeri

70% approve of CEO

61% positive business outlook

Ratings by category

4.4

Work/Life balance

3.8

Compensation and benefits

3.7

Diversity & inclusion

3.4

Culture & values

3.0

Career opportunities

2.9

Senior management

Program Manager employees have rated American Express with 3.9 out of 5 stars, based on 49 company reviews on Glassdoor. This indicates that most Program Manager professionals have a good working experience there. American Express is rated in line with the average (within 1 standard deviation) by Program Manager professionals compared to other employers within the Finanzen industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

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Reviews by job title

49 reviews

4.0

Oct 6, 2017

Need work on keeping highly skill set resources on board.

Program manager

Recommend

CEO approval

Business Outlook

Pros

Strong company with majority of strong skill set staff

Cons

consistent displacement for the last 5 years. minimum security of job regardless of strong skill set.

2.0

Sep 14, 2017

Program Manager

Program manager

Recommend

CEO approval

Business Outlook

Pros

Good benefits and compensation. Easy going. Good severance packages.

Cons

Yearly reorganizations and staff cuts. Big, siloed, administrative, slow. A lot of nonsense. Very political at director and VP levels, focused on their "brand" and impressing individuals above them to plan their next promotion instead of efficiently managing their organization. Career is driven by who you know. Many in IT have extensive work with staff in India and high percentage of contractors. This results in many calls at odd hours, and the unnecessary burden of working with people with poor professional experience, organization skills and communication skills.

4.0

Jun 22, 2017

Excellent company to work for

Program manager

Recommend

CEO approval

Business Outlook

Pros

Work/life balance; excellent parental leave; ongoing support for working parents; leaders supportive of individual development

Cons

No company is perfect. Overall, this is a great place to work.

Viewing 37 - 39 of 49 Reviews

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American Express Program Manager reviews

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Need work on keeping highly skill set resources on board.

Program Manager

Excellent company to work for

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