Is American Express a good company to work for as a Program Manager?

Program Manager professionals working at American Express have rated their employer with 3.9 out of 5 stars in 49 Glassdoor reviews. This is a lower than average score with the overall rating of American Express employees being 4.1 out of 5 stars. Search open Program Manager Jobs at American Express now and start preparing for your job interview by browsing frequently asked Program Manager interview questions at American Express .

Does American Express pay Program Manager employees well?

Program Manager professionals rate their compensation and benefits at American Express with 3.8 out of 5 stars based on 49 anonymously submitted employee reviews. This is 2.6% worse than the company average rating for salary and benefits. Find out more about Program Manager salaries at American Express.

How happy are Program Manager professionals working at American Express?

46% of Program Manager employees at American Express would recommend their employer to a friend. This rating has decreased by 35% in the past 12 months. Program Manager professionals have also rated American Express with a 4.4 rating for work-life-balance, 3.7 rating for diversity and inclusion, 3.4 rating for culture and values and 3.0 rating for career opportunities.

What are the top reviewed jobs at American Express?

Analyst (565) , Manager (540) , Software Engineer (504) , Director (491) , Business Analyst (438) , Customer Care Professional (437) , Customer Service Representative (415) , Senior Manager (390) , Senior Analyst (291) , Travel Consultant (288) , Assistant Manager (221) , Project Manager (219) , Team Leader (189) , Product Manager (179) , Financial Analyst (155)

What are the pros of working at American Express according to real employee reviews?

"There are always people and teams you can get along with and have a good work/life balance." ((in 2652 reviews)); "Great culture; will to win; fast paced; innovative; focus on quality and customer service" ((in 1621 reviews)); "The benefits are great and the array of what you are eligible for is impressive." ((in 1566 reviews)); "Most of the people are great; I built great friendships with a lot of the people there." ((in 997 reviews)); "Pay was good and laid back work" ((in 762 reviews))

What are the cons of working at American Express according to real employee reviews?

"Base salary was low but once commission kicked in it was well worth the wait." ((in 482 reviews)); "Poor management team leads will overlook blatant collection law violations to achieve their teams numbers even to the point of lying to their card members" ((in 434 reviews)); "So if your team manager is good then you are good and if you get a bad manager then life is hell." ((in 210 reviews)); "Limited growth opportunities and learning" ((in 119 reviews)); "too much office politics leads to too many incompetent employees that bypass company policies." ((in 89 reviews))

American Express Program Manager reviews

3.9

46% would recommend to a friend

(49 total reviews)

Stephen J Squeri

70% approve of CEO

61% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Program Manager employees have rated American Express with 3.9 out of 5 stars, based on 49 company reviews on Glassdoor. This indicates that most Program Manager professionals have a good working experience there. American Express is rated in line with the average (within 1 standard deviation) by Program Manager professionals compared to other employers within the Finanzen industry (3.7 stars).

Reviews by job title

49 reviews

5.0

Apr 18, 2017

A great company to start and grow your career

Program manager

Recommend

CEO approval

Business Outlook

Pros

AMEX offers great benefits, a large focus on work/life balance and there is a diverse range of opportunities all in one organization. The AMEX brand is well respected globally. I was proud to work for a company that was both socially and politically positive.

Cons

There were times that the direction of the organization was not communicated well and expectations were high; this created an environment of uncertainty and caused a lot of anxiety within the teams.

2.0

Nov 1, 2016

American Express Technologies - Fire, Ready, Aim

Program manager

Recommend

CEO approval

Business Outlook

Pros

Great PTO / sick time benefits

Cons

Currently not much stability / job security due to business reorgs and team realignments; the enterprise is highly siloed making inter business unit cooperation somewhat challenging at times due to leadership "turf wars". The current partnership with IBM has proved to detrimental the to agile culture that AET is attempting introduce / transition in that contracted change SLAs consistently blow sprint capacities. Characteristic of most Financial Services companies, salaries are below market relative to other market segments (AMEX tends to be lower I guess for the privilege of working for the Blue Box). As of late, the AMEX cultural "Blue Box" values of respect appear to have sunset-ed or at least shelved during times of rapid organization change. Too bad as used to be the premier employer in the Valley of the Sun.

4.0

Aug 31, 2016

Good company, changing leadership

Program manager

Recommend

CEO approval

Business Outlook

Pros

Able to grow, can move to other areas and learn quite a lot. Benefits are great, tenure of many people high.

Cons

Lots of changing leadership. Layoffs make job security iffy. Outsourcing leaves knowledge outside Amex which can create gaps if contractors leave.

Viewing 40 - 42 of 49 Reviews

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