American Express Account Development Director reviews

3.8

68% would recommend to a friend

(549 total reviews)
avatar

Stephen J Squeri

68% approve of CEO

63% positive business outlook

Director, Account Development employees have rated American Express with 3.8 out of 5 stars, based on 549 company reviews on Glassdoor. This indicates that most Director, Account Development professionals have a good working experience there. American Express is rated in line with the average (within 1 standard deviation) by Director, Account Development professionals compared to other employers within the Finanzen industry (3.7 stars).

Reviews by job title

549 reviews
5.0
Jul 20, 2025

Stressful

Recommend
CEO approval
Business Outlook

Pros

Fun work environment. Casual dress; hybrid work; generous PTO and ability to flex hours; free $15 on-site lunch credit. lots of work perks; contests, giveaways; room for growth

Cons

Back to back calls; stressful; constant changes; no more high paying bonus; calls are rated based on AI; switching to new managers every 6 months; favoritism; constant team meetings about increasing offers to customers. Supervisors are never around to help,

4.0
Jul 10, 2025

Good job, not great.

Recommend
CEO approval
Business Outlook

Pros

Good commission if put it in your time. Decent culture.

Cons

Base salary is way below average.

Viewing 34 - 36 of 549 Reviews

Glassdoor has 22,037 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.