American Express reviews

4.1

81% would recommend to a friend

(18,628 total reviews)
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Stephen J Squeri

89% approve of CEO

79% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,628 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Reviews by job title

19K reviews
1.0
Feb 2, 2026

Horrible work environment

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Travel benefits and PTO hours.

Cons

You are Overworked & micromanaged. It’s a lot of pressure & STRESSFUL !hire ups only care about the customers. You have NO support 90 percent of The time. Used to be a great place but with All the changes it’s taken a turn for The worst!

5.0
Feb 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Biggest strength is their benefits and their work life balance.

Cons

Pay is not as high compared to competitors but I think that is made up with the work life balance for me personally

5.0
Feb 2, 2026

Great firm

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-constant learning and opportunities to experiment

Cons

Slow paced regulatory & compliance becomes blockers in day to day

Viewing 361 - 363 of 18,628 Reviews

Glassdoor has 21,985 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.