American Express reviews

4.1

81% would recommend to a friend

(18,633 total reviews)
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Stephen J Squeri

89% approve of CEO

79% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,633 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Reviews by job title

19K reviews
5.0
Jan 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Strong management Caring culture Transparent Prioritize diversity

Cons

Big company so hard to navigate

3.0
Jan 18, 2026

Management

Recommend
CEO approval
Business Outlook

Pros

Great benefits, allowances, amenities and hybrid work

Cons

The addition of local directors in the Philippines has introduced additional layers to the process, resulting in slower management and decision-making.

2.0
Jan 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Work life balance, lenient schedule , pto days

Cons

- tech stack (very very boring) - speed of development (lots of red tape, harping in PR reviews) - lots of micromanagement, like let us cook ffs - tech is trash. Like no scale or latency or interesting problems to worry about

Viewing 433 - 435 of 18,633 Reviews

Glassdoor has 21,991 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.