American Express reviews

4.1

81% would recommend to a friend

(18,633 total reviews)
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Stephen J Squeri

89% approve of CEO

79% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,633 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Reviews by job title

19K reviews
1.0
Jan 16, 2026

Not great

Recommend
CEO approval
Business Outlook

Pros

Benefits Polished Building Free lunch

Cons

Poor management Terrible team spirit Most people compete to be seen as valuable Worst training experience Lots of cliques Passive aggressive behavior Lack of communication between teams

Viewing 436 - 438 of 18,633 Reviews

Glassdoor has 21,991 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.