Is American Express a good company to work for as a Account Development Director?

Account Development Director professionals working at American Express have rated their employer with 3.8 out of 5 stars in 549 Glassdoor reviews. This is a lower than average score with the overall rating of American Express employees being 4.1 out of 5 stars. Search open Account Development Director Jobs at American Express now and start preparing for your job interview by browsing frequently asked Account Development Director interview questions at American Express .

Does American Express pay Account Development Director employees well?

Account Development Director professionals rate their compensation and benefits at American Express with 4.0 out of 5 stars based on 549 anonymously submitted employee reviews. This is 2.5% better than the company average rating for salary and benefits. Find out more about Account Development Director salaries at American Express.

How happy are Account Development Director professionals working at American Express?

68% of Account Development Director employees at American Express would recommend their employer to a friend. This rating has decreased by 7% in the past 12 months. Account Development Director professionals have also rated American Express with a 3.4 rating for work-life-balance, 4.2 rating for diversity and inclusion, 3.8 rating for culture and values and 3.2 rating for career opportunities.

What are the top reviewed jobs at American Express?

Analyst (565) , Manager (543) , Software Engineer (504) , Director (491) , Business Analyst (438) , Customer Care Professional (437) , Customer Service Representative (416) , Senior Manager (390) , Senior Analyst (293) , Travel Consultant (288) , Assistant Manager (221) , Project Manager (219) , Team Leader (189) , Product Manager (181) , Financial Analyst (155)

What are the pros of working at American Express according to real employee reviews?

"There are always people and teams you can get along with and have a good work/life balance." ((in 2642 reviews)); "The benefits are great and the array of what you are eligible for is impressive." ((in 1558 reviews)); "Most of the people are great; I built great friendships with a lot of the people there." ((in 1012 reviews)); "Good pay and very free" ((in 774 reviews)); "Privileged for being part of Amex which 'had' good work culture once upon a time." ((in 657 reviews))

What are the cons of working at American Express according to real employee reviews?

"Low salary and increases" ((in 492 reviews)); "Poor management team leads will overlook blatant collection law violations to achieve their teams numbers even to the point of lying to their card members" ((in 435 reviews)); "So if your team manager is good then you are good and if you get a bad manager then life is hell." ((in 210 reviews)); "Limited growth opportunities and learning" ((in 115 reviews)); "5. All upper management do lot of politics and are afraid of employees who speaks truth they find reason to throw them out." ((in 80 reviews))

American Express Account Development Director reviews

3.8

68% would recommend to a friend

(549 total reviews)

Stephen J Squeri

68% approve of CEO

63% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (549 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Director, Account Development employees have rated American Express with 3.8 out of 5 stars, based on 549 company reviews on Glassdoor. This indicates that most Director, Account Development professionals have a good working experience there. American Express is rated in line with the average (within 1 standard deviation) by Director, Account Development professionals compared to other employers within the Finanzen industry (3.7 stars).

Reviews by job title

549 reviews

3.0

Jun 5, 2025

Great Team - No promotions

Account executive

Recommend

CEO approval

Business Outlook

Pros

flexible Benefits Friendly environment and team and people

Cons

No career development which is a shame for a banking institution

2.0

May 17, 2025

Your Experience May Vary

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Decent pay, bonuses and benefits

Cons

If you have a good supervisor, then this could be a good job. My supervisor had the reputation as being the worst at the company. Even though she was abusive, she worked there for years while making good employees so miserable they had no other choice than to leave. After I left, I heard that they finally fired her. Too little, too late.

5.0

May 15, 2025

Amazing place to work with

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Exposure to different areas of work Supporting senior management Transparency in the process

Cons

Have to travel to work atleast 3 times a week

Viewing 43 - 45 of 549 Reviews

Jobs at American Express

Manager - International Account Development (Virtual - Tri-State/Northeast/Mid-Atlantic)

Director - Global Air & Car Account Management

Director - Technologies

Director - Assistant (Chief of Staff)

Audit Director, Enterprise Project Governance

View all Director, Account Development Jobs