Is American Express a good company to work for as a Account Development Director?

Account Development Director professionals working at American Express have rated their employer with 3.8 out of 5 stars in 549 Glassdoor reviews. This is a lower than average score with the overall rating of American Express employees being 4.1 out of 5 stars. Search open Account Development Director Jobs at American Express now and start preparing for your job interview by browsing frequently asked Account Development Director interview questions at American Express .

Does American Express pay Account Development Director employees well?

Account Development Director professionals rate their compensation and benefits at American Express with 4.0 out of 5 stars based on 549 anonymously submitted employee reviews. This is 2.5% better than the company average rating for salary and benefits. Find out more about Account Development Director salaries at American Express.

How happy are Account Development Director professionals working at American Express?

68% of Account Development Director employees at American Express would recommend their employer to a friend. This rating has decreased by 7% in the past 12 months. Account Development Director professionals have also rated American Express with a 3.4 rating for work-life-balance, 4.2 rating for diversity and inclusion, 3.8 rating for culture and values and 3.2 rating for career opportunities.

What are the top reviewed jobs at American Express?

Analyst (565) , Manager (543) , Software Engineer (504) , Director (491) , Business Analyst (438) , Customer Care Professional (437) , Customer Service Representative (416) , Senior Manager (390) , Senior Analyst (293) , Travel Consultant (288) , Assistant Manager (221) , Project Manager (219) , Team Leader (189) , Product Manager (181) , Financial Analyst (155)

What are the pros of working at American Express according to real employee reviews?

"There are always people and teams you can get along with and have a good work/life balance." ((in 2642 reviews)); "The benefits are great and the array of what you are eligible for is impressive." ((in 1558 reviews)); "Most of the people are great; I built great friendships with a lot of the people there." ((in 1012 reviews)); "Good pay and very free" ((in 774 reviews)); "Privileged for being part of Amex which 'had' good work culture once upon a time." ((in 657 reviews))

What are the cons of working at American Express according to real employee reviews?

"Low salary and increases" ((in 492 reviews)); "Poor management team leads will overlook blatant collection law violations to achieve their teams numbers even to the point of lying to their card members" ((in 435 reviews)); "So if your team manager is good then you are good and if you get a bad manager then life is hell." ((in 210 reviews)); "Limited growth opportunities and learning" ((in 115 reviews)); "5. All upper management do lot of politics and are afraid of employees who speaks truth they find reason to throw them out." ((in 80 reviews))

American Express Account Development Director reviews

3.8

68% would recommend to a friend

(549 total reviews)

Stephen J Squeri

68% approve of CEO

63% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

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Director, Account Development employees have rated American Express with 3.8 out of 5 stars, based on 549 company reviews on Glassdoor. This indicates that most Director, Account Development professionals have a good working experience there. American Express is rated in line with the average (within 1 standard deviation) by Director, Account Development professionals compared to other employers within the Finanzen industry (3.7 stars).

Reviews by job title

549 reviews

5.0

May 8, 2025

One of the best companies

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Hybrid set up Free food Benefits (hmo, reimbursement) Competitive salary Incentives

Cons

Career growth, few opportunities to step up

4.0

May 5, 2025

They are employee friendly.

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Good organisation to work with and great growth opportunities.

Cons

They hire in bulk and fire in bulk

5.0

Apr 29, 2025

Great Worklife Balance

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Highly rewarding even as a rep Pays very well for performers and even average workers Great leaders to nurture Many ways to climb the ladder

Cons

Maybe only thing i can think of is mental health may be draining due to the amount of calls we handle and have to deal with, especially if clients are upset or angry right at the beginning

Viewing 46 - 48 of 549 Reviews

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