American Express reviews

4.1

82% would recommend to a friend

(18,655 total reviews)
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Stephen J Squeri

89% approve of CEO

79% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,655 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Reviews by job title

19K reviews
2.0
Nov 11, 2025

Targeting from Management

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Generally friendly coworkers, decent work life balance

Cons

There is an unspoken reality that career advancement is not determined solely by merit. Factors outside of one’s control can influence how far someone progresses. In many environments, colleagues from underrepresented backgrounds may struggle to find consistent support or equitable opportunities. Additionally, managerial hiring practices can sometimes be influenced by personal bias rather than qualifications, such as favoring candidates based on appearance rather than capability.

Viewing 664 - 666 of 18,655 Reviews

Glassdoor has 22,014 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.