American Express reviews

4.1

82% would recommend to a friend

(18,656 total reviews)
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Stephen J Squeri

89% approve of CEO

80% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,656 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Reviews by job title

19K reviews
5.0
Nov 10, 2025

Great place to work

Recommend
CEO approval
Business Outlook

Pros

-Benefits -Culture -Potential for growth

Cons

-Senior Leadership has insufficient visibility of front liners

4.0
Nov 10, 2025

Great culture

Recommend
CEO approval
Business Outlook

Pros

Great benefits and work culture.

Cons

Poor training and no real opportunity to move up.

Viewing 667 - 669 of 18,656 Reviews

Glassdoor has 22,015 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.