Question 1

Does American Express pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, American Express employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at American Express. This rating has been stable over the past 12 months.

Question 2

How satisfied are employees working at American Express?

Accepted Answer

81% of American Express employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated American Express 4.1 out of 5 for work life balance, 4.1 for culture and values and 3.7 for career opportunities.

Question 3

What are the top reviewed jobs at American Express?

Accepted Answer

Analyst (562), Manager (536), Software Engineer (502), Director (490), Business Analyst (438), Customer Care Professional (435), Customer Service Representative (415), Senior Manager (390), Senior Analyst (290), Travel Consultant (287), Assistant Manager (221), Project Manager (220), Team Leader (189), Product Manager (176), Financial Analyst (155)

Question 4

What are the pros of working at American Express according to real employee reviews?

Accepted Answer

"There are always people and teams you can get along with and have a good work/life balance." ((in 2639 reviews)); "The benefits are great and the array of what you are eligible for is impressive." ((in 1518 reviews)); "Most of the people are great; I built great friendships with a lot of the people there." ((in 995 reviews)); "Good pay and very free" ((in 787 reviews)); "Privileged for being part of Amex which 'had' good work culture once upon a time." ((in 631 reviews))

Question 5

What are the cons of working at American Express according to real employee reviews?

Accepted Answer

"low salary not tech oriented" ((in 491 reviews)); "Poor management team leads will overlook blatant collection law violations to achieve their teams numbers even to the point of lying to their card members" ((in 435 reviews)); "So if your team manager is good then you are good and if you get a bad manager then life is hell." ((in 215 reviews)); "Limited growth opportunities and learning" ((in 121 reviews)); "Too much office politics but I guess it happens in every company" ((in 88 reviews))

Question 6

What are employees saying about American Express layoffs in 2026?

Accepted Answer

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about American Express layoffs and their outlook for job security at American Express in 2026.

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AMEX is Bad for American Workers

Good parental leave, but pay is low

Collaborative environment, but watch for shifting deadlines

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