American Express reviews

4.1

81% would recommend to a friend

(18,592 total reviews)
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Stephen J Squeri

89% approve of CEO

79% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,592 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Reviews by job title

19K reviews
5.0
May 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Supportive culture and great pride for the brand. Great people.

Cons

Slow to decision making. Senior leadership hold up decisions and ask for more work to be done at the last minute when we’re ready to move things forward.

Viewing 76 - 78 of 18,592 Reviews

Glassdoor has 21,943 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.