American Express reviews

4.1

82% would recommend to a friend

(18,675 total reviews)
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Stephen J Squeri

89% approve of CEO

80% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,675 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Reviews by job title

19K reviews
5.0
Oct 21, 2025

Intern pay

Recommend
CEO approval
Business Outlook

Pros

Gain experience as a university student

Cons

Traveling to Brighton was very tiring

4.0
Oct 21, 2025

Working at Amex

Recommend
CEO approval
Business Outlook

Pros

I was lucky to have a great and supportive team leader. Your luck there depends on the type of TL you get. Expect to stay there beyond your expected length of stay because you will get very comfortable as most Amex staff do. Great people working there too. Great benefits.

Cons

Prior to this role, I worked in the credit department where the management was so petty that they would check on your location if you reported MC. They'd make you feel like being sick is shameful. Some leaders will base your performance on activities you do outside of work for "visibility". Don't expect to move up the ladder even though you perform well because people up the ladder stay in their positions for a long time. It's a whole chain reaction.

Viewing 760 - 762 of 18,675 Reviews

Glassdoor has 22,037 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.