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      American Express

      Engaged Employer

      American Express reviews

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      4.1

      81% would recommend to a friend

      (18,604 total reviews)
      avatar

      Stephen J Squeri

      89% approve of CEO

      79% positive business outlook

      Ratings by category

      4.3

      Diversity & inclusion

      4.1

      Culture & values

      4.1

      Work/Life balance

      3.9

      Compensation and benefits

      3.7

      Career opportunities

      3.6

      Senior management

      American Express has an employee rating of 4.1 out of 5 stars, based on 18,604 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      19K reviews
      5.0
      Sep 8, 2018

      Best job I ever had

      Home based service - customer care professional
      Recommend
      CEO approval
      Business Outlook

      Pros

      I am very pleased with my position, upon hire I was able to choose a schedule that fit my family. I have the ability to pick up hours or drop hours for added flexibility. My manger and coach are both awesome. I love the contests and games and opportunity to make more money based on sales

      Cons

      Potentially allow more flexibility to go full time. Not really a con, but that’s all I can think off

      1.0
      Aug 27, 2018

      18 years thrown away

      Travel consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      work from home helps avoid the political games in the office

      Cons

      it became extremely political/ assembly line/none caring about the client/ its all about share holders

      1.0
      Jul 12, 2018

      SABE is worst team to work for in American Express, highly unethical and unprofessional.

      Process manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good bonus, and IJP possible, only if you are leaders favourite, special Incentive for leaders favourite employee

      Cons

      Politics is way to much, leaders dont how much insight about the projecct they bringing now they don’t know how to handle project and only focus on doing politics, you raise concern n you will be shown door out of the organisation, discrimination is very high, personal relations are given more importance over individual's merit and performance. Yearly rating and bonus are pre-decided and given to only those who are leader's favourite. Highly unprofessional and unethical Employee relation (ER/HR) )team, working hand in gloves with operations. Multiple mental harassment cases have been ignored and employee who raised such cases have been asked to leave the company. One employee even try to end his life specially when he was excellent performer.

      Viewing 142 - 144 of 18,604 Reviews
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      ReviewsAmerican Express reviews

      Glassdoor has 21,958 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.