American Express reviews

4.1

81% would recommend to a friend

(18,605 total reviews)
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Stephen J Squeri

89% approve of CEO

79% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,605 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Reviews by job title

19K reviews
1.0
Jul 16, 2024
Recommend
CEO approval
Business Outlook

Pros

Hybrid and work from home positions

Cons

Unsupportive managers who act like they care but are really only interested in you hitting your targets, unsubstantial "you'll figure it out on the job" training, terrible shift patterns that they tell you will improve over time but they never do, they will also claim in the beginning that there's so many opportunities to progress or move into different departments but it never materialises

1.0
Jun 15, 2024

If you have ambition don’t come

Recommend
CEO approval
Business Outlook

Pros

None, there’s no career growth, and the interview is a joke

Cons

No growth, crappy pay, talent isn’t valued. It’s expected when a company isn’t tech first. Management at the EM and Director level are a joke. Whoever voted this place as a top place to work is on that corporate gooberaid

1.0
May 27, 2024
Recommend
CEO approval
Business Outlook

Pros

Literally nothing at all for pros

Cons

- Policy changes too often to cut down your incentives - Too kpi-centric making you feel like animals -Cutting down break time , questioning you feel like you kill someone if you go to toilet/ answer nature calls -Micromanage you -too much events, forcing you take AL

Viewing 172 - 174 of 18,605 Reviews

Glassdoor has 21,959 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.