American Express reviews

4.1

81% would recommend to a friend

(18,605 total reviews)
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Stephen J Squeri

89% approve of CEO

79% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,605 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Reviews by job title

19K reviews
4.0
Apr 9, 2024
Recommend
CEO approval
Business Outlook

Pros

With a good supervisor, this can be one of the healthiest jobs in the world. Time off, difficult but manageable workloads, a fair PIP with multiple levels that are very fair.

Cons

If you do not get along with your Sueprvisor, this position can quickly turn into a nightmare. I love my team, but I've seen a number of toxic leaders that quiet fire their employees over the smallest disagreements. It may be shallow, but you must play to the ego of those in charge, like many jobs.

1.0
Mar 22, 2024
Recommend
CEO approval
Business Outlook

Pros

Salary is great 👍🏻. Benefits are decent.

Cons

Management is too deep. Supervisors and Managers constantly bombard you with unrealistic expectations. They hold you accountable to what they think you should do but they don’t prepare you. Amex GBT (corporate travel) is a horrible job! You’ll spend the money you make on therapists.

1.0
Mar 12, 2024
Recommend
CEO approval
Business Outlook

Pros

Credits to the cafeteria $15 a day

Cons

Compliance can do whatever they please Not enough training to avoid mistakes Leader assigned to you means whether you succeed or fail Open retaliation to whoever speaks up

Viewing 175 - 177 of 18,605 Reviews

Glassdoor has 21,959 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.