American Express reviews

4.1

82% would recommend to a friend

(18,648 total reviews)
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Stephen J Squeri

89% approve of CEO

79% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,648 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Reviews by job title

19K reviews
3.0
Jul 16, 2012
Recommend
CEO approval
Business Outlook

Pros

Good work life balance especially for those who want to raise a family. Used to be a very friendly place to work for with great people before 2009. Provide flexibility to work from home as the company is consolidating real estate. If you are the type of person who like to be in the same company for 20 years, this is the right place. Employees are encouraged to move around in order to learn the business.

Cons

However, the downturn seems changed many aspects of the firm. Peer competition becomes very fierce especially during year end review process, which is very political and subjective. The pay is on the lower scale in the NYC metro area.

4.0
Jul 14, 2012

Friendly workplace

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great work-live balance, friendly co-workers, and a generally positive work enviroment

Cons

Can be a frustrating place to work for the ambitious, type-A crowd

4.0
Jul 14, 2012
Recommend
CEO approval
Business Outlook

Pros

There are many very smart people and the company is very well run. Virtually all credit card divisions at the major banks are now run by ex-AMEX people.

Cons

The company is very matrixed and difficult to navigate. Highly political and competitive. Forced HR curve means in a given year up to 20%+ of employees are on a path to being worked out of the company.

Viewing 18064 - 18066 of 18,648 Reviews

Glassdoor has 22,007 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.