American Express reviews

4.1

82% would recommend to a friend

(18,650 total reviews)
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Stephen J Squeri

89% approve of CEO

79% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,650 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Reviews by job title

19K reviews
4.0
Jul 14, 2012

Friendly workplace

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great work-live balance, friendly co-workers, and a generally positive work enviroment

Cons

Can be a frustrating place to work for the ambitious, type-A crowd

4.0
Jul 14, 2012
Recommend
CEO approval
Business Outlook

Pros

There are many very smart people and the company is very well run. Virtually all credit card divisions at the major banks are now run by ex-AMEX people.

Cons

The company is very matrixed and difficult to navigate. Highly political and competitive. Forced HR curve means in a given year up to 20%+ of employees are on a path to being worked out of the company.

4.0
Jul 12, 2012
Recommend
CEO approval
Business Outlook

Pros

Good pay, nice people although rarely under 35, great international relocation opportunities, very flexible remote work policy, strong company ethic.

Cons

Slow to promote, strict process stifles innovation, team build events are usually self funded, not enough strategic direction in emerging fields, directors/VPs typically ineffective, company ethic can often be exaggerated which is a little embarrassing.

Viewing 18067 - 18069 of 18,650 Reviews

Glassdoor has 22,009 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.