American Express reviews

4.1

81% would recommend to a friend

(18,624 total reviews)
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Stephen J Squeri

89% approve of CEO

79% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,624 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Reviews by job title

19K reviews
5.0
Oct 19, 2010

A+

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The hierarchy is virtually nonexistent - you can reach out to anyone of any level in any department. it makes it an amazing company to work for if you're ambitious.

Cons

The bureaucracy that comes with such a large company can sometimes be a pain to deal with. The pay is not exceptional.

3.0
Oct 16, 2010

Good place for work/life balance

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Amex provides employees with the opportunity to be involved in community Volunteer Opportunities which is a plus. They are also very open to work life balance. They are rolling out several /hr initiatives to focus on employee engagement which is definetly a plus. The people at the company are very nice. People are very open to having "cofee chats" with them so you may learn about their role or business. Amex is very strong on focusing on employee development. There are several online, on the job training and classroom opportunities. Also there is a big focus on healthy living. Alot of initiatives such as health coaches, gym membership discounts etc have been created to promote healthy living.

Cons

There is lack of career movement or progression. People remain in role for 3+ years. If you are an external hire your previous experience does not count at AMEX especially if you are trying to advance to the next level. It is also hard to move laterally as well. People movement is very slow at this company. The culture is also known as being very passive aggressive. It is hard to obtain strong, direct feedback.

3.0
Oct 7, 2010

Former Contractor at AMEX

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Nice facilities. Ability to work virtual

Cons

Its who you know in order to get in, or advance.

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Glassdoor has 21,979 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.