American Express reviews

4.1

81% would recommend to a friend

(18,612 total reviews)
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Stephen J Squeri

89% approve of CEO

79% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,612 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Reviews by job title

19K reviews
3.0
Aug 7, 2010
Recommend
CEO approval
Business Outlook

Pros

- Work pressure is generally manageable - Diverse team, so no silos, generally - Open communication, most of the time - Flexible work arrangements and work from home opportunities - Strong growth expected in the next few years as economy recovers

Cons

- Too much emphasis on encouraging minorities and women for key positions. HR is overly sensitive about ensuring equal opportunity. - Salary and benefits are about average. - Management lacks dynamism. - Senior positions are hard to get into.

3.0
Aug 7, 2010
Recommend
CEO approval
Business Outlook

Pros

Pay, Downtime, Benefits, Cafeteria, On-Site Nurses office, Incentives

Cons

Accural of sick time and the fact if you have sick time and you have a Doctors note or if the Nurse sends you home it is a counseling (write-up), calls back to back to back to back, lunch time is way too short

Viewing 18286 - 18288 of 18,612 Reviews

Glassdoor has 21,966 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.