Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      American Express

      Engaged Employer

      American Express reviews

      4.1

      81% would recommend to a friend

      (18,612 total reviews)
      avatar

      Stephen J Squeri

      89% approve of CEO

      79% positive business outlook

      Ratings by category

      4.3

      Diversity & inclusion

      4.2

      Culture & values

      4.1

      Work/Life balance

      3.9

      Compensation and benefits

      3.7

      Career opportunities

      3.6

      Senior management

      American Express has an employee rating of 4.1 out of 5 stars, based on 18,612 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      19K reviews
      3.0
      Jul 30, 2010

      Good Place to work

      Business systems analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Company promotes work life balance and professional development. As people, the employees in general are open, friendly and cheerful.

      Cons

      Too much politics that prevents efficient work flow

      4.0
      Jul 30, 2010

      Great place to work

      Vice president
      Recommend
      CEO approval
      Business Outlook

      Pros

      Very enjoyable group of people. Good direction from management and the business is very interesting. There are many job opportunities here which makes it a good place to have a career.

      Cons

      Can be somewhat political at times. Can take too long to make decisions, as they have to wind their way up the corporate ladder.

      4.0
      Jul 26, 2010

      Slightly above average company

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Company promotes work life balance and professional development. As people, the employees in general are open, friendly and cheerful. As colleagues, most employees are team oriented, friendly and helpful. Employees openly and enthusiastically promote the company's services and products. Company encourages hiring internally.

      Cons

      Although the company promotes work life balance and professional development, (like most things in life) it is only as good as your leader's follow-through. Relationships are really important, often times more important than actual performance. Many employees are upset after their annual review because delivering on goals doesn't matter if the leadership prefers your peer. Also if your leader isn't well liked, you won't get a good rating. Because relationships are so important, a poor review can mean that you'll have a very hard time getting another job in the company. Things move slowly due to consensus building, large teams and conservatism.

      Viewing 18289 - 18291 of 18,612 Reviews
      Related searches: American Express jobs | American Express salaries | American Express benefits | American Express interviews | American Express conversations
      ReviewsAmerican Express reviews

      Glassdoor has 21,966 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.