American Express reviews

4.1

81% would recommend to a friend

(18,612 total reviews)
avatar

Stephen J Squeri

89% approve of CEO

79% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,612 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Reviews by job title

19K reviews
5.0
Jun 27, 2010
Recommend
CEO approval
Business Outlook

Pros

>>Its complexity provides the opportunity to interact with a wide variety of platforms and roles >>Great compensation! >>Corporate culture

Cons

>>Heavily process-driven (while necessary, some processes inhibit efficiencies) >>Slow to adapt at times (sheer size of platforms and traditional approach)

4.0
Jun 22, 2010

good place to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

people culture opportunities given ability to move around the company into different jobs throughout career

Cons

passive aggressive leadership pay benefits slow decision making

4.0
Jun 17, 2010
Recommend
CEO approval
Business Outlook

Pros

American Express hires very smart people that are energetic with a sincere willingness to drive change within the organization. Though times were challenging in 2009, the company made some tough decisions, but has done a good job of reinstating some of the previous practices. I am very pleased with Ken (Chenault) as CEO.

Cons

Though the company has made significant efforts to encourage alternative work arrangements, the culture has not truly embraced these which limits employees ability to progress. Upward movement is extremely challenging if you are not located in NY or willing to relocate to NY.

Viewing 18307 - 18309 of 18,612 Reviews

Glassdoor has 21,966 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.