American Express reviews

4.1

81% would recommend to a friend

(18,612 total reviews)
avatar

Stephen J Squeri

89% approve of CEO

79% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,612 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Reviews by job title

19K reviews
4.0
Jun 12, 2010
Recommend
CEO approval
Business Outlook

Pros

- People / Culture: Smart, fun, competitive but not cut-throat. And very diverse, too! - Employee Development: Expected to swtich positions every 18-24 months, potential for movement globally or across functions. - Work/Life Balance: Not always, but at least they try - It's always a goal each year.

Cons

As with many large organizations, politics plays a big part in your career. Be aware that you must "play the game" if you want to get promoted, especially today where there are fewer promotion opportunities available yet the talent pool is filled with MBAs from top business schools, most of whom are smart and capable. Doing a great job will not get your promoted unless you have the right people/leaders helping you along the way.

3.0
Jun 10, 2010

amex

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

flexible work hours when needed

Cons

relatively low pay compared to the industry

4.0
Jun 8, 2010
Recommend
CEO approval
Business Outlook

Pros

Great work/life balance, lots of vacation time, the ability to move into different roles every 18-24 months, the respect the brand has...

Cons

Takes too long to get things done, way too much consensus building. Senior leaders claim they want innovation but it's a fight to get anything innovative accomplished.

Viewing 18310 - 18312 of 18,612 Reviews

Glassdoor has 21,966 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.