American Express reviews

4.1

81% would recommend to a friend

(18,611 total reviews)
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Stephen J Squeri

89% approve of CEO

79% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,611 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Reviews by job title

19K reviews
3.0
Feb 10, 2010

Good place to start

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good Benefits, Good Work/Life balance, Nice people to work with, lots of vacation time walking in the door, decent pay

Cons

Lots of bureaucracy, especially now that it's a bank. Lots of layoffs....100,000 people laid off in the last 7 years. Experienced senior people are regularly replaced by new people, especially ones brought into the company on visas. Most jobs already have moved overseas.

2.0
Feb 6, 2010
Recommend
CEO approval
Business Outlook

Pros

Staying power has been exhibited through the downturns; tries to stay ahead of the competition although its tough to large and nimble

Cons

To much tied to credit card industry revenue and that boom time is obviously over. The company needs to do a better job of cultivating the best talent.

Viewing 18367 - 18369 of 18,611 Reviews

Glassdoor has 21,965 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.