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      American Express

      Engaged Employer

      American Express reviews

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      4.1

      81% would recommend to a friend

      (18,604 total reviews)
      avatar

      Stephen J Squeri

      89% approve of CEO

      79% positive business outlook

      Ratings by category

      4.3

      Diversity & inclusion

      4.1

      Culture & values

      4.1

      Work/Life balance

      3.9

      Compensation and benefits

      3.7

      Career opportunities

      3.6

      Senior management

      American Express has an employee rating of 4.1 out of 5 stars, based on 18,604 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      19K reviews
      3.0
      Nov 5, 2008

      Amex - good place to work but it won't knock your socks off

      Senior manager - risk management
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great work/life balance and everyone is very nice. The work can be rewarding and interesting. The company has a great reputation in the corporate world which is helpful when telling people where you work and applying for later jobs.

      Cons

      Because of the tendency towards "niceness", it can be difficult to understand what people really think and what is actually happening. All work is done by the managers and analysts - leaving a lot of time for many levels of "management" to talk about the work and change it around.

      4.0
      Nov 5, 2008

      Retain your best talent and you will be very successful.

      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      This is a financially stable company in today's times. Leadership at the very highest levels is proactive and have a vision. Close knit groups really support each other. The rank and staff in the company really work hard and would do well with timely recognition. Some of the leadership development programs have a lot of worth as compared to some other competitive companies. The subsidized cafeteria is well received by the general population. American Express does very well to identify risks and try to mitigate them. This has held the company in good stead during the economic ups and downs.

      Cons

      Although the management believes in talent retention; not every one gets promoted from within. Sometimes it is important as to how much successfully you network with your leaders. Some people 'get away with murder' while some others have to work hard to get appropriate recognition. Although the channels of communication are being used adequately, there is a scope for improvement on the timeliness of this communication. In some of the departments, staff has become complacent due to their tenure whereas some new hires are really not qualified to work in a company of this size. Attitude is the key for success.

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      Glassdoor has 21,958 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.