Does American Express pay their employees well?

According to anonymously submitted Glassdoor reviews, American Express employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at American Express. This rating has been stable over the past 12 months.

How satisfied are employees working at American Express?

81% of American Express employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated American Express 4.1 out of 5 for work life balance, 4.1 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at American Express?

Analyst (562) , Manager (536) , Software Engineer (503) , Director (490) , Business Analyst (438) , Customer Care Professional (435) , Customer Service Representative (415) , Senior Manager (390) , Senior Analyst (290) , Travel Consultant (287) , Assistant Manager (221) , Project Manager (220) , Team Leader (189) , Product Manager (176) , Financial Analyst (155)

What are the pros of working at American Express according to real employee reviews?

"There are always people and teams you can get along with and have a good work/life balance." ((in 2616 reviews)); "The benefits are great and the array of what you are eligible for is impressive." ((in 1565 reviews)); "Most of the people are great; I built great friendships with a lot of the people there." ((in 1003 reviews)); "Pay was good and laid back work" ((in 754 reviews)); "Privileged for being part of Amex which 'had' good work culture once upon a time." ((in 635 reviews))

What are the cons of working at American Express according to real employee reviews?

"Base salary was low but once commission kicked in it was well worth the wait." ((in 473 reviews)); "Poor management team leads will overlook blatant collection law violations to achieve their teams numbers even to the point of lying to their card members" ((in 446 reviews)); "So if your team manager is good then you are good and if you get a bad manager then life is hell." ((in 210 reviews)); "Limited growth opportunities and learning" ((in 120 reviews)); "Too much favoritism and relationships" ((in 79 reviews))

What are employees saying about American Express layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about American Express layoffs and their outlook for job security at American Express in 2026.

Skip to content Skip to footer

Notifications

American Express

American Express reviews

Compare reviews

4.1

81% would recommend to a friend

(18,604 total reviews)

Stephen J Squeri

89% approve of CEO

79% positive business outlook

Ratings by category

4.3

Diversity & inclusion

4.1

Culture & values

4.1

Work/Life balance

3.9

Compensation and benefits

3.7

Career opportunities

3.6

Senior management

American Express has an employee rating of 4.1 out of 5 stars, based on 18,604 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

19K reviews

5.0

Nov 21, 2008

Amex

Marketing director

Recommend

CEO approval

Business Outlook

Pros

training, diversity, work life balance

Cons

compensation, bonus, pay, matrixed enviornment

4.0

Nov 17, 2008

Flexible work/life balance but pay is not so great.

Auditor

Recommend

CEO approval

Business Outlook

Pros

They offer a great flexible work arrangement for my department (which is being rolled out to other departments). After 6 months tenure, they offer us a choice of (a) get half a day off each week if you work an extra hour a day; (b) work an extra hour for 9 days and get the 10th day off; (c) work from home once-a-week. They also have an easy-going corporate culture and an open-door policy with upper management. My VP is open to talking to me whenever I have a problem and does pull me aside when they receive positive feedback, from other managers, regarding my performance.

Cons

The pay is on the low-end compared to similar positions elsewhere, and there are very few, if ever, cost-of-living salary adjustments. People in the NY office tend to eat lunch at their desks everyday instead of actually taking their lunch break. The hours can get long during projects (approx 60 hours a week) but it's usually only for a 2-3 week span every other month. They're also very meeting-centric. I feel that a lot of time is wasted by always having meetings instead of just presenting information or requests directly.

2.0

Nov 10, 2008

Not a good company

Manager finance

Recommend

CEO approval

Business Outlook

Pros

Interesting for people who do not want to work hard. There are a lot of women in this company. Very agressive towards men.

Cons

low quality of management both middle and senior poor culture

Viewing 18442 - 18444 of 18,604 Reviews

American Express reviews FAQs

Reviews American Express reviews

American Express

American Express reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Amex

Flexible work/life balance but pay is not so great.

Not a good company

American Express reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

American Express reviews FAQs