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      American Express

      Engaged Employer

      American Express reviews

      4.1

      81% would recommend to a friend

      (18,604 total reviews)
      avatar

      Stephen J Squeri

      89% approve of CEO

      79% positive business outlook

      Ratings by category

      4.3

      Diversity & inclusion

      4.1

      Culture & values

      4.1

      Work/Life balance

      3.9

      Compensation and benefits

      3.7

      Career opportunities

      3.6

      Senior management

      American Express has an employee rating of 4.1 out of 5 stars, based on 18,604 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      19K reviews
      5.0
      Nov 29, 2008

      Outstanding employer

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Respect for people, Values, Global nature, integrity

      Cons

      Compensation is not very competitive

      3.0
      Nov 29, 2008

      Dont forget the worker bees

      Director
      Recommend
      CEO approval
      Business Outlook

      Pros

      quality of Leadership and wilingness to make decisions

      Cons

      Pay is mediocre and limited, speed of decision making in middle layers

      4.0
      Nov 22, 2008

      Great Benefits!!

      Director
      Recommend
      CEO approval
      Business Outlook

      Pros

      The benefits and wide variety of opportunities (both locational and positional) are the best reason to work at American Express. If you are a minority you also have a strong advantage. Approximately 60% of management is women. You are 4x as likely to be in management as a woman than as a man. They also provide childcare and other related benefits. 3 weeks of vacation are standard plus the option to purchase an additional week. They also offer excellent healthcare, legal assistance, babysitting assistance, tuition assistance, etc. It is a company that also gives back to the community and allows opportunities for service.

      Cons

      Similar to any other company it is often "who" you know and not "what" you know. There is a lot of movement within American Express and you will quickly find that the best way to get ahead is rarely with a promotion, but more often through internal movement. They are a fairly large company and in this way it is difficult to be recognized. They also tend to have tons of Directors and VP's in New York that are at Manager level outside New York. Often the only way to get a higher salary is to accept a position in NY at headquarters and then transfer to another city taking that higher salary level with you.

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      Glassdoor has 21,958 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.