American Express reviews

4.1

81% would recommend to a friend

(18,595 total reviews)
avatar

Stephen J Squeri

89% approve of CEO

79% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,595 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Reviews by job title

19K reviews
4.0
Jan 25, 2009
Recommend
CEO approval
Business Outlook

Pros

The people are great, at all levels. If you have a good idea then it will get picked up and used (or at least thought about). The hierarchical nature of the company is mainly around the structure for reporting. If you need to gain approval of a senior member of staff, or just want a chat, then they tend to have open doors.

Cons

It's a big company, so there can be quite a bit of bureaucracy. We are global, so there can be a lot of work outside of "normal" hours.

2.0
Jan 23, 2009
Recommend
CEO approval
Business Outlook

Pros

Work Life balance is what they preach here, but it really depends on what division you work in and on your leader. In a previous role, I stayed late consistently and hardly had work life balance.

Cons

It's all about who you know and favortism. I am sometimes surprised at promotions and wonder how that person did it. There more people you brownnose with, and have backing you, the better well positioned you are to get a job promotion.

Viewing 18454 - 18456 of 18,595 Reviews

Glassdoor has 21,949 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.